All in-stock orders ship within 1-3 business days from our facility in Philadelphia, PA. We offer UPS Ground with a transit time of 1-6 business days within domestic US. Expedited 2-Day shipping is also available.
*Fairfield Brand items like fiber fill and pillow inserts are shipped directly from the manufacturer and may take longer to arrive.
Once shipped, you will be notified with an email confirmation and tracking. You can also opt-in to have live updates via SMS text message directly to your phone, such as when your order leaves our facility to when it is out for delivery and reaches your doorstep.
Sometimes certain products may go into backorder, which just means that we are still accepting orders, but it will ship at a later date. If an item is on backorder, you will be notified with an estimated ship date. Items go into backorder if production runs behind schedule, or the incoming batch is delayed in transit to our Philly hub.
We care deeply about the impact shipping makes on our planet. When possible we ship in as few boxes as possible. We use post-consumer biodegradable packaging and no plastics. Please reuse and recycle. To reduce unnecessary waste, order invoices are not included in the shipment, and can be viewed by logging into your Minda account.
Minda orders are carbon neutral. We offset the carbon footprint of all shipped orders by participating in the CarbonNeutral initiative. This means that for every tonne of CO2 produced in the transport of your order, one tonne of CO2 is saved by donating to verified emissions reduction projects around the world.